Here you will find answers to some of our most Frequently Asked Questions. We strive to keep you as informed as possible about Lux Mane and your purchase. If you do not find the answer to your specific question on this page, feel free to reach out to us by heading over to our Contact Page or email us directly at info@luxmane.com
We currently accept Paypal, Mastercard, Visa, and American Express.
Currently we don’t ship outside of the United States, but thank you for interest in Lux Mane we look forward to serving you soon!
Our products are 100% natural and free from silicones, parabens, phthalates, mineral oil, and synthetic dyes and fragrances. Ingredients list is included on each product page.
We work hard to include as much information about our products in our product descriptions on each product page, but if there’s something more specific you’d like to know please contact us at info@luxmane.com.
We currently do not offer samples or sample sizes of our products for purchase. If you have questions about whether any of our products are right for you and your hair, feel free to email us directly at info@luxmane.com and we’ll be more than glad to make any recommendations!
Yes. You can turn on/off the animation in the Setting page.
All products are made to order to ensure quality and maintain the natural integrity of our products, please refer to our Shipping Policy for more information.
If you received your package and any of the products have arrived damaged or have been tampered with, please email us at info@luxmane.com with your name, order number and photos of the damages within 5 days of receiving your purchase.
Yes! Be sure you are following us on all social media platforms (Instagram, Twitter, Facebook) and are subscribed to our email list so you’re always up to date on our latest sales and promotions.
Be sure to double check that your cart meets the requirements for the discount code to apply. If everything seems right and the discount code still doesn’t work, please email us at info@luxmane.com so we can look into it.
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